Shipping & Delivery
Thank you for shopping with us at Stackers Singapore! We hope that our storage organisers will help you to embark on and lead an organised and fuss-free life! Here are some points to take note of your delivery.
Local Shipping (Singapore)
- We offer FREE DELIVERY for orders that are $50 and above.
- For orders that are below $50, there will be an additional $5 shipping fee.
- For Singapore deliveries, do expect to receive your item within 5-8 working days upon order confirmation. This is excluding personalisation orders.
- For all personalisation orders, it takes up to 5 working days for personalisation and 5-8 working days for delivery.
- If you like to have your delivery expedited, you can do so by choosing the $18 expedited delivery option at the checkout page. You will receive your item within 3-5 working days for expedited delivery (exclude personalisation orders).
- Please note that processing time will be extended if any public holidays fall on weekdays.
- If you have not received your item within the above mentioned estimated days, do drop us a message using our contact form or talk to us using the chat function on the bottom left.
Working day is defined as business working days. This does not include weekends, public holidays, and days of company retreat and rest days.
Self-Collection (Singapore)
- You can make an appointment here to arrange for self-collection for your order at our showroom.
- Our showroom is located at Aljunied Industrial Complex: 625 Aljunied Road #04-07 Singapore 389836 and we are open on weekdays (excluding public holidays 10am to 6pm
International Shipping
- Please note that shipping fees and duration differ depending on your location.
- The package is handed to your local post office on arrival in your country. As such, delivery time will vary by country depending on the efficiency and expediency of your postal service.
- We do not accept order cancellations upon dispatch of your order.
Customs & Import Duties
- Your package may be subject to customs fees and import duties of its destination country. The recipient is responsible for all duties and taxes incurred. As taxes and duties vary for different items in every country, we cannot determine these fees during the checkout process.
- Unfortunately, we have no control over these charges, and cannot tell you what the cost would be as customs policies and import duties differ widely from country to country.
Malaysia Shipping
- We ship via Fedex to Malaysia, and the shipping fees are calculated automatically upon checkout. Shipping takes between 3-5 working days from order confirmation. Here's a table for your reference.
| Volumetric Weight | Flat Fee |
| <1kg | $20.00 |
| <2kg | $30.00 |
| <3kg | $45.00 |
| <6kg | $70.00 |
| <9kg | $85.00 |
For more details on the items applicable for these rates, please click here.
Thailand Shipping
- We ship via UPS to Thailand and the shipping fees are calculated automatically upon checkout. Shipping takes between 5-8 working days from order confirmation. Here's a table for your reference.
| Volumetric Weight | Flat Fee |
| <1kg | $35 |
| <2kg | $45 |
| <3kg | $55 |
| <4kg | $65 |
| <5kg | $75 |
Philippines Shipping
- We ship via UPS to the Philippines and the shipping fees are calculated automatically upon checkout. Shipping takes between 5-8 working days from order confirmation. Here's a table for your reference.
| Volumetric Weight | Flat Fee |
| <1kg | $35 |
| <2kg | $45 |
| <3kg | $65 |
| <4kg | $75 |
| <5kg | $85 |
Indonesia Shipping
- We ship via UPS to the Indonesia and the shipping fees are calculated automatically upon checkout. Shipping takes between 5-8 working days from order confirmation. Here's a table for your reference.
| <1kg | $35 |
| <2kg | $50 |
| <3kg | $65 |
| <4kg | $75 |
| <5kg | $85 |
Taiwan and Hong Kong Shipping
- Shipping takes between 5-8 working days from order confirmation. Here's a table for your reference.
| <1kg | $35 |
| <2kg | $50 |
| <3kg | $65 |
| <4kg | $75 |
| <5kg | $85 |